I just had the pleasure (how often can you say that when dealing with an internet purchase?) of speaking with Dan because my son had ordered some equipment on line, and when he received it, he realized it wasn’t what he wanted. Because of the holidays, we had to wait to speak with someone. To my surprise, the owner answered the phone! He was very understanding and made the whole situation easy to deal with, because we all know what a pain in the butt returns are when dealing with the postal system. In any case, he promised the new diablos would be shipped tomorrow, in spite of the number of orders they are currently dealing with due to the fact that yesterday was their first day back.
This is not our first time dealing with Higgins Brothers, and the last time was equally as wonderful.
Thank you for making this so easy. I am sure we will be buying more from you in the future. Joanne from frosty Winnipeg